Where is Comvita skincare made?
A. Our skincare is proudly made in NZ by our manufacturers Endue and NZ Skincare Co.
Q. How natural are your skincare products?
A. Comvita skincare products are more than 99% natural. This is above the internationally accepted definition of “natural” developed by NPA (Natural Products Association) which states products must be made with at least 95% natural ingredients.
Q. What is the preservative used in your skincare?
A. 75% gluconolactone (derived from corn) with 25% sodium benzoate
Q. What is the difference between the normal to dry and normal to oily range?
A. The normal to dry range is a rich formulation suitable for mature skin that requires extra hydration. The normal to oily range is a lighter formulation suitable for skin types that require extra oil control in problem areas such as the T-zone.
Q. What is a “brightening or whitening” product?
A. A brightening, whitening, or radiance product evens skin tone and hyper-pigmentation. It works by slowing the production of melanin, which is responsible for skin discolouration.
Q. Is HUNI®XA™ Manuka honey in the OLIVE WHITE™ range?
A. Yes HUNI®XA™Manuka honey is in seven of the nine products. Brightening Eye Serum and Brightening Spot Essence do not contain HUNI®XA™ to keep the formulation ultra-light and super absorbable.
Q. Are there any side effects to using these products?
A. The ingredients in the Comvita OLIVE WHITE™ range have been carefully selected because they are gentle and whiten the skin naturally. However if you have sensitive skin we recommend you patch test the product before use.
Q. How long can I safely use the products for?
A. The products are safe to use as often and for as long as you wish.
Q. When will I notice a difference to my skin?
A. This will vary depending on your ethnicity, the condition of your skin, and the number of products you use; in combination with the frequency of which you use them. However, on average in 2 to 4 weeks most people will notice a visible improvement to skin appearance.
Q. Why does my skin react to some products?
A. Skin can be sensitive to a variety of different things, both natural and synthetic. Skin can also become sensitive to things over time due to increased exposure. For this reason we recommend you patch test all new products before use.
Q. What does the PAO sign mean on the back of the packaging?
A. It means that once you open the product it needs to be used within the number of months represented on the icon e.g. represented by 6M alongside the open cap symbol.
Q. What components of the packaging are recyclable?
A. All components of the packaging are recyclable apart from the 150ml lid, base, cap and pump.
Q. Why doesn’t the pump dispense product when I first use it?
A. The first time you use an airless pump you are going to have to pump 5-10 times to build up the vacuum pressure. This is only for the first time of use, once the vacuum is built up, it pumps perfectly every time.
Q. Is this skincare range tested on animals?
A. No, our skincare products have not been tested on animals.